> ## Documentation Index
> Fetch the complete documentation index at: https://docs.phare.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrate SMS with Phare

> Set up the Phare SMS integration to receive a message on your phone when your website or server is down.

<Warning>This integration is only available with a Scale plan subscription and in selected countries</Warning>

When email just won't cut it, and you need alerts that grab attention immediately, the SMS integration delivers critical notifications straight to your phone. Configure it in the <a href="https://app.phare.io/organization/apps" rel="nofollow">integration section</a> of your dashboard.

## Phone number validation

For security and to prevent misuse, each organization member needs to verify their phone number before receiving alerts. It's simple, just visit the <a href="https://app.phare.io/user/settings" rel="nofollow">user settings</a> page and follow the verification steps.

<Frame>
  <img src="https://mintcdn.com/phare/Jh1uiqHFo-IwwO2b/images/integrations/sms/add-phone-number.webp?fit=max&auto=format&n=Jh1uiqHFo-IwwO2b&q=85&s=9d44b0a9a45c312d29f4de094d88f064" alt="Add phone number" width="1625" height="653" data-path="images/integrations/sms/add-phone-number.webp" />
</Frame>

## Configuration

You can include up to 25 organization members in each SMS integration. When searching for members, you'll see instantly who has a verified phone number ready to go. If someone hasn't verified a number yet, it is still possible to add them. They will receive after completing verification.

<Frame>
  <img src="https://mintcdn.com/phare/Jh1uiqHFo-IwwO2b/images/integrations/sms/sms-configuration.webp?fit=max&auto=format&n=Jh1uiqHFo-IwwO2b&q=85&s=63155ba3cc5b0dfe1a019cd2850a9fcd" alt="SMS configuration" width="2429" height="1833" data-path="images/integrations/sms/sms-configuration.webp" />
</Frame>

## Receiving SMS

Team members will receive a text message from the **Phare** originator, which is a special sender ID that identifies the message as coming from Phare.

The countries below do not support sender IDs, the SMS will come from a phone number instead.

Phone numbers used until April 20th 2026:

| Country                  | Number          |
| ------------------------ | --------------- |
| Canada                   | +1 902-912-5871 |
| United States of America | +1 262-398-3007 |

Phone numbers used starting April 20th:

| Country                  | Number          |
| ------------------------ | --------------- |
| Canada                   | +1 581-901-2094 |
| United States of America | +1 646-558-4954 |

## Supported countries

Currently, the SMS integration works in the following countries:

<AccordionGroup>
  <Accordion title="Asia">
    * India
  </Accordion>

  <Accordion title="Europe">
    * Austria
    * Belgium
    * Croatia
    * Denmark
    * Estonia
    * Finland
    * France
    * Germany
    * Netherlands
    * Norway
    * Poland
    * Portugal
    * Slovenia
    * Spain
    * Sweden
    * Switzerland
    * United Kingdom
  </Accordion>

  <Accordion title="North America">
    * Canada
    * United States of America
  </Accordion>
</AccordionGroup>

## Request a new country

Need SMS alerts in a country that isn’t listed? It typically takes three business days to add a new country, but it depends on the local regulations.

Each country requires specific compliance checks to ensure 24/7 deliverability. [Contact Phare support](https://phare.io/contact) to request adding a new country.