Keep your team in the loop with the Phare integration for Slack! Get alerts delivered directly to your team’s go-to communication hub, where the conversations already happen.

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Installation

Getting started is easy. Head over to your integrations dashboard, find Slack in the list, and click the New installation button.
Slack installation
You’ll be redirected to Slack’s authorization page where you can give Phare permission to send those important notifications to your workspace.

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Configuration

Each Slack installation connects to one channel, but don’t worry, you can create multiple integrations if you want alerts in different channels. Maybe critical issues go to #incidents while minor hiccups go to #monitoring? The choice is yours!
Pro tip: If you belong to several Slack workspaces, double-check you’re connecting to the right one during setup.
A default name will be suggested for your integration, feel free to change it for something more descriptive that makes sense for your team, especially helpful when you’re setting up multiple Phare integration for Slack.
Slack configuration

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Receiving Slack messages

When an alert rule triggers, Phare will send an informative message to your selected Slack channel with all the details your team needs. To learn more about configuring when and how these alerts trigger, check out our alerting documentation.
Slack notification

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Privacy

Phare only shares the minimum information needed with Slack to deliver your notifications. Phare stores your workspace name, identifier, and an access token for sending messages. For the full details on how your data is handled, take a look at the privacy policy.

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Reinstallation

If the integration is experiencing error or if an update is available, you will be able to reinstall your Phare integration for Slack with a single click. This will redirect you to Slack to reauthorize the Phare integration and select the right server, channel and up-to-date permissions. Your alert rules will remain unchanged.
Update the Phare integration for Slack

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Threads & private channels

To keep your Slack channels organized, Phare creates a new thread for each incident. This way, all messages related to a specific incident are grouped together, making it easy to track the status and updates without cluttering the main channel.
Phare incident threads on Slack
If you wish to receive alerts as threads in a private channel, the Phare bot must be invited to that channel. You can do this by inviting the Phare bot to your private channel with the following command: 
/invite @phare