This integration is only available with a Scale plan subscription and in selected countries
When email just won’t cut it, and you need alerts that grab attention immediately, the SMS integration delivers critical notifications straight to your phone. Configure it in the integration section of your dashboard.

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Phone number validation

For security and to prevent misuse, each team member needs to verify their phone number before receiving alerts. It’s simple, just visit the user settings page and follow the verification steps.
Add phone number

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Configuration

You can include up to 25 team members in each SMS integration. When searching for team members, you’ll see instantly who has a verified phone number ready to go. Don’t worry if someone hasn’t verified their number yet, you can still add them, and they’ll start receiving alerts once they complete verification.
SMS configuration

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Receiving SMS

Team members will receive a text message from the Phare originator, which is a special sender ID that identifies the message as coming from Phare. The countries bellow do not support sender IDs, the SMS will come from a phone number instead:
CountryNumber
Canada+1 902-912-5871

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Supported countries

Currently, the SMS integration works in the following countries:

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Request a new country

Need SMS alerts in a country that isn’t listed? It typically takes three business days to add a new country, but it depends on the local regulations. Each country requires specific compliance that Phare needs to go through to ensure 24/7 deliverability, Contact the Phare support to request adding a new country.