SMS

The SMS integration allows you to send alert on any of your team members’ phone numbers. You can find and configure it in the integration section of your dashboard.

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Phone number validation

To avoid spam and abuse, we require every one of your team members to verify their phone number before they can receive an alert. To do so, they need to go to the user settings page and follow the process to add their phone number.

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Configuration

Up to 25 team members can be configured to receive alerts for each SMS integration. When using the team members’ search, you will see for each one if they have a verified phone number or not. You can add a team member without a verified phone number, but they will only receive alerts after they have verified their phone number.

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Receiving SMS

When an alert is triggered, the team members configured to receive SMS alerts will receive a message from the Phare originator.

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Supported countries

At the moment, the SMS integration is available in the following countries:

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Request a new country

Each country requires a specific compliance process to be able to send SMS messages. If your team would like to receive alerts in a country that is not yet supported, please ontact us. It usually takes 3 business days to add a new country to the list.